Matric and 5 years customer service working experience is required
Word, Excel and Powerpoint skills
Leader, the Customer Service staff and Sales team
You will attend to customer service requirements, customer
complaints
Arrange and co-ordinate service attendances for equipment servicing and repairs on site
Opening
procedures and instructions
Commercial control of Service contracts
Operational planning and maintenance
monthly, annual, etc.),
Asset control for Service department, including Asset count, Tool container
customers over the phone, introducing our products or services, and persuading them to make a purchase or take prospective customers. Effectively articulate product or service features and benefits to generate interest and their needs and providing appropriate product or service solutions. Handle customer objections and concerns specifications, and benefits of the products or services being offered. Continuously update knowledge of best practices. Participate in sales meetings and training sessions. Proven experience in telesales or a
of policies and procedures. Jointly develop and train branch staff for future growth. Ensure profitability Technicians, Repair Shop Assistants, Administrator: Services, Administrator: Inventory, Sales Representatives
outbound call stats determined by management Provide service to both new and prospective clients Compile & business Completion of recognized formal sales training courses or relevant experience Strong face to
of policies and procedures. Jointly develop and train branch staff for future growth. Ensure profitability Technicians, Repair Shop Assistants, Administrator: Services, Administrator: Inventory, Sales Representatives
outbound call stats determined by management Provide service to both new and prospective clients Compile & business Completion of recognized formal sales training courses or relevant experience Strong face to
outbound call stats determined by management Provide service to both new and prospective clients Compile & business Completion of recognized formal sales training courses or relevant experience Strong face to
record
Salary
to engineering problems Conduct design reviews Train and mentor junior engineers successfully Recognized
all its spheres, and to provide the necessary training to the Sales team. Minimum Requirements: Degree applicable government regulations; Provides technical training at plant level as required. Reviews operational