ensure consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR delivering in full and on time Achieve agreed Customer Service turnaround standards Ensure deliveries to Customers the couriers are within agreed service standards Monitor Customer service standards in the Call Centre planning and absenteeism management Facilitate training and development interventions Review performance Adhere to OHSA requirements e.g., training, safety reps, administration, meetings Ensure the protection
customers, service partners, and internal stakeholders. Provide excellent customer service to all stakeholders logistics-related issues promptly, ensuring excellent customer service. Knowledge of logistics processes: Familiarity seamlessly. Proficiency in administrative tasks: Skilful in handling administrative duties such as booking
customers, service partners, and internal stakeholders. Provide excellent customer service to all stakeholders logistics-related issues promptly, ensuring excellent customer service. Knowledge of logistics processes: Familiarity seamlessly. Proficiency in administrative tasks: Skilful in handling administrative duties such as booking