industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
lead our client's Legal Collections team in a busy call center environment. The successful candidate will and training - Monitor team performance, including call quality, adherence to collection guidelines, and experience in legal collections, preferably in a call center environment - Proven experience in team management
departments for assistance. Handling inbound and outbound calls professionally. Providing excellent customer
Call centre (Randburg - collections) requires a book manager to:
Manage large accounts, working
accuracy of the stock receipted for purchase orders inbound against the available PO Document Ensure a review accuracy of the stock receipted for transfer orders inbound against the available TO Document Ensure a review
accuracy of the stock receipted for purchase orders inbound against the available PO Document Ensure a review accuracy of the stock receipted for transfer orders inbound against the available TO Document Ensure a review
the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
Clearance Certificates · Liaising with SARS Call Centre · Handling of Tax objectives CIPC · Submitting