Inbound Call Centre Customer Service Jobs in Durban
- eThekwini (25)
- Durban (22)
- South Africa (8)
- Hyper By The Sea (1)
- Westville (1)
IT / Computing / Software
- Permanent
- Last 7 days (10)
It Service Technician Durban
Datafin It Recruitment
Durban
business. ENVIRONMENT: A forward-thinking Managed IT Services Provider is actively seeking an IT Technician understanding of the problem. Monitor assigned service board if applicable. Ensure all faults are progressed over the phone and via email. Effectively manage customer expectations with timeous updates & clear arrange/confirm any schedule changes with the Support Centre Co-coordinator. Maintain current, accurate notes notes of all issue resolution activities within Service Tickets including time logs. Verify all necessary
share this job on whatsappIt Software Development Solutions External Client Service Account Manager
FreerecruitHyper By The Sea
Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing Software Development Solutions External Client Service Account Manager appeared first on freerecruit.co
It Help Desk Technician Durban
Credit Solutions Services eThekwini
its solution. Must be customer-oriented and patient to deal with difficult customers. The goal is to create support to the agents in the call centre Handing the daily IT Incidents service requests and close looping looping Serve as the first point of contact for customers seeking technical assistance over the phone or email maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates experience as a help desk technician or other customer support role Graduate with specialization in Information
Risk Analyst
121talent Pty LtdeThekwini
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous Fraud cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security transactions / activity cannot be confirmed with customers and make clear notes on the fraud monitoring and validity of suspicious transactions / activity with customers to detect / prevent fraud (all fraud types) Ensure deviations from procedures immediately. Dealing with customers in a professional manner Provide feedback to internal
Risk Analyst Durban
121talent Pty LtdeThekwini
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous Fraud cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security transactions / activity cannot be confirmed with customers and make clear notes on the fraud monitoring and validity of suspicious transactions / activity with customers to detect / prevent fraud (all fraud types) Ensure deviations from procedures immediately. Dealing with customers in a professional manner Provide feedback to internal
Bi Business Analyst Durban
Helen Lucre Resourcing Ltd.eThekwini
Logistics Company with footprint in all major SA centres has an opening in their Durban office. This is ways of presenting and analysing data to improve customer and user experience as well as identify ways to
Systems Support Durban
Spar GroupDurban
system upgrades, and delivering excellent customer service. KEY PERFORMANCE AREAS Technical Support: Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Durban
Spar GroupDurban
system upgrades, and delivering excellent customer service. KEY PERFORMANCE AREAS Technical Support: Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Help Desk Support Durban
Helen Lucre Resourcing Ltd.eThekwini
communication skills; must be able to analyse and solve customer problems; pay attention to detail and be well applications Field incoming calls and emails from customers for service requests regarding authentication pilotfish systems Perform daily checks of Web services and ensure that back-ups are running smoothly
Engineer Infrastructure Durban
Carlysle Talent Search - CenturionDurban
Collaborating Centre for HIV Research and Policy and is recognised as a DSI-NRF Centre of Excellence servers and end user devices Management of Helpdesk service requests Monitor and respond to system alerts and backups Conduct high-level root-cause analysis of service interruptions and establish preventive measures
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