These include: queries from customers, assisting with complex service calls, technician support, queries in stressful situations
We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with resolution to queries in order to provide quality service within the required SLA framework, business rules time, quality and service delivery standards. Respond promptly to call centre calls in a professional client service in enhancing organisation reputation. Customer: Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles
is an outsourced contact centre that specialises in the fields of customer experience, sales and administration several leading blue chip companies to optimise service, support and sales. Collaboration is at the core cohesive team. ELS is part of the Morvest Group which services clients globally. Our objective is to support contribute the success of the organisation. As an Inbound and Live Chat Consultant, you will play a pivotal pivotal role in providing exceptional customer service and support to cat and dog owners, breeders, and enthusiasts
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace and buildings. A 24-hour contact centre is available to serve customers and process insurance claims. PG the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide
our services within South Africa.
With further expansion, we currently have the role of Call Centre
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and
Represent the customer to the rest of the business - Customer Advocate
Demonstrate
Competencies:
Must have inbound and outbound experience
Good reading abilities and written
Applying customer service/care principles to all calls
Working with People
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional and
and dedicated individual with excellent customer service, organizational, sales and communication skills
that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful related field. 5 Years' management experience in a Call Centre environment. Computer Literacy (MS Office Suite) platforms & complaints handling. Knowledge of Call Centre Management systems. Very good writing skills relationship with each individual who is part of the call centre structure. Document performance agreements for expectation. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct monthly performance
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace and buildings. A 24-hour contact centre is available to serve customers and process insurance claims. PG the perfect opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role driving efficiency and excellence within our contact centre operations. Your main objective will be to provide