seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will weekends. Responsibilities: Provide technical support and troubleshooting assistance to customers via resolving technical issues Collaborate with senior support engineers and cross-functional teams to escalate resolutions and trouble shooting steps in our internal knowledge base or ticketing system Communicate with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers
seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via steps in the internal knowledge base or ticketing system Mentor and coach junior support engineers, providing performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers
you have a minimum of 2 years internet software support experience and is familiar with Radius Manager Internet Helpdesk Support professional to join our team in providing efficient internet support services. Requirements: Requirements: Minimum of 2 year in internet software support role Familiarity with Mikrotik, Ubiquiti Software Proficiency in Radius Manager Software Basic internet support and telephonic troubleshooting skills Fluency in transportation required) Must be available for after-hours support R14,500 (Depending on experience)
2nd Line IT Support Montague Gardens, Cape Town R30 000 to R40 000 based on qualifications to join their team as a Full-Time 2nd Line IT Support Person.
As part of our dynamic team, you''ll crucial role in providing top-notch support to both our internal staff and external customers.
go-to person for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks employees within our group of companies, as well as supporting our valued external customer base.
A strong technical Support Engineer is sought to complement the growing ATM Support requirement of a dynamic You will provide 2 nd Line End User Computing Support, Call Handling / ITIL processes, aid with Incident work experience delivering End User Computing Support Services in a customer environment with proficiency experience supporting Printer Support – MFP Fleet and consumables. DUTIES: Provide 2 nd Line Support primarily resolver groups. Provide a high level of End User Support within a VIP environment, ensuring careful and
To manage and coordinate the project portfolio within the company towards effectively meeting strategic business and organisational objectives, and to develop and manage a centralised administration function for the infrastructure department. Ensure Continuous Performance and Quality Management with
of Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial crucial role in ensuring the smooth operation of our support functions. Your primary responsibilities will include include analyzing and optimizing various support services to enhance efficiency, productivity and customer satisfaction. Team Leadership: Lead and manage a team of support service staff, including, buying, specialists and Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty claims and
of Atlantis, Cape Town As a Support Services Coordinate in charge of Support Service, you will play a crucial crucial role in ensuring the smooth operation of our support functions. Your primary responsibilities will include include analyzing and optimizing various support services to enhance efficiency, productivity and customer satisfaction. Team Leadership: Lead and manage a team of support service staff, including, buying, specialists and Improvement: Evaluate and streamline support service processes, including internal inquiries, warranty claims and
On-Site IT Support Engineer – Taking the cloud phenomenon to another level Commencement ASAP We are looking desktop and notebook, Windows server and network support related. The Company: one of a few qualified and second line support for Windows Desktops and Servers Doing first and second line Network Support Monitoring Application network(s) Managing 3rd party Software support functions where needed Preventative maintenance in desktop support, Windows Server Support and Physical Network Installation and Support Required Windows
seeking a passionate & ambitious coder to be an Intern Developer. Candidates will need an accredited IT