provide the full spectrum of support from Customer Service to Technical Support to Sales and Retentions. Can lead a team to balance outstanding, support and experience with customer whilst maintaining compliance
Purpose of the Role: The role is to support Customer Service Agents in delivering exceptional customer
Purpose of the Role: The role is to support Customer Service Agents in delivering exceptional customer
Calibration sessions and ensure variance is less than 5% Support Projects/BQ Management/Campaign Launches, Upskills
Calibration sessions and ensure variance is less than 5% Support Projects/BQ Management/Campaign Launches, Upskills
Cross Skill / Up skill Training/Refreshers/Floor Support or any other intervention in consultation with training as per business needs. Manages floor support activities to identify gaps in customer service/communication
company. Ensuring that all seating provides adequate support for the employee Acting as an infection control Regional OHS Manager to identify, promote and gain support for improvement opportunities that will increase
Cross Skill / Up skill Training/Refreshers/Floor Support or any other intervention in consultation with training as per business needs. Manages floor support activities to identify gaps in customer service/communication