searching for a Technical Assistant at the TGIS Helpdesk for IMIS who is willing to learn and grow within technical support to clients via phone, email, or helpdesk ticketing system. – Diagnose and troubleshoot escalate and resolve complex issues. – Document helpdesk interactions, technical solutions, and user feedback equivalent. – Proven experience in technical support, helpdesk operations, or IT customer service. – Strong problem-solving our team at TGIS The post Technical Assistant Helpdesk appeared first on freerecruit.co.za .
whole technology landscape.
servers and data as agreed by clients. Logged helpdesk incidents Provide trends of all infrastructure