It Support%2c Helpdesk Jobs in Midrand, Gauteng

It Support Engineer Midrand

 Nexio South Africa

Midrand

PURPOSE The VIP Support Engineer (is the first point of contact for VIP's in request of support via Telephone/email Telephone/email or Automation. The VIP Support Engineer will proactively check the health status of VIP hardware timely fashion. The engineer provides desktop support, such as password or account related queries, Outlook logged request or incident. Provide first line support for VIP's facing challenges and try and resolve monitoring and analysing incoming calls, problems and support requests. Use the required dashboards or views

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Assistance Support Manager

 Adapt It Ltd

Midrand

Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis

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Support Manager Midrand

 Adapt It Ltd

Midrand

Assistant Support Manager (Opera) will work together with the Support Manager in managing the support, processes involved in the support of the customers' systems through first and second tier support and is the escalation escalation point for support supervisors. Coach agents/technical staff when problem areas are identified training for support staff by scheduling ongoing training programs. • Schedule support staff in a manner manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis

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Support Engineer Midrand

 Adapt It Ltd

Midrand

responsible for ongoing 2nd/3rd level Customer support for multiple local/foreign-based clients and any providing specialist, high-level technical advice, and support for installing, testing, tuning, optimising, diagnosing logged support incidents and calls. • Provide standby support (after-hours emergency support in alignment timely support contractual SLAs and meet SLOs without breaches. • Own and improve engineering support processes monthly reports. • Attend the weekly Customer support meeting. • Attend customer meetings as needed to

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Senior It Support Engineer Midrand

 Express Employment Professionals Sa - Midrand

Midrand

telecommunications specialist, is looking for a Senior IT Support Engineer to join their team in Midrand. Field Teams: based on direct contact with the client. APEX Support: Provide assistance on Apex with complex issues

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Technical Support Engineer Midrand

 Leica Geosystems Part Of Hexagon

Midrand

To continually make sure that all Monitoring support is managed in a timely, efficient and effective that a continuous revenue stream for monitoring support is achieved. (Targets to be calculated) To understand TASKS : Provide both on and off-site technical support and consultancy to prospective and existing Monitoring Manager to discuss and update on all sales and support issues and activities of the segment. Ensure that existing support engineers including IT to overcome all related issues. Utilise SFDC support tool to provide

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Technical Customer Support Midrand

 Salt

Midrand

Specialist to join our team as Technical Customer Support. As part of this role, you'll spearhead the development development and optimisation of our technical support services for our customers and service partners. all client inquiries, whether it's about product support, selections, or recommendations. Taking charge management. Providing direct technical and commercial support to our external service partners. Mastering the abilities. Comfortable providing stellar customer support over the phone. Above all, you embody strong business

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Sap Pp Operations Support Consultant (advanced)

Midrand

/>- Proactively proposing solutions to improve support of (new) business processes

- Support Operations in BMW Plants as part of the operations support team
- Interaction provide support
- Execute changes through configuration and resolve Production Support calls