Position: Junior Internet Helpdesk Support
Location: Edgemead (Office-Based)
Salary: R12,500 (Depending on experience)
Do you have a minimum of 2 years internet support experience and is familiar with Radius Manager, Mikrotik and Ubiquiti, then my clien
advantage
Customer Service
Stock takes
Quotes
Server support
Use helpdesk system
Ensure customer satisfaction
remote sites • Stock takes • Quotes • Server support • Use helpdesk system • Ensure customer satisfaction •
reporting into the IT Manager. MAIN DUTIES: Support – Helpdesk/ Printers/Microsoft 365 Maintenance – PABX
Provide first-line technical support to clients via phone, email, or helpdesk ticketing system. – Diagnose equivalent. – Proven experience in technical support, helpdesk operations, or IT customer service. – Strong
qualification
Good customer service and interpersonal skills Good attitude and willingness to learn Be able to work under pressure Office 365 Server 2016 and upwards Active directory Exchange server Min 3 years experience in the helpdesk/ support environment preferably tier 1 & 2 Desired qualifications : A N