To lead a team of second line technical support agents, ensuring swift and effective resolution of customer and integrate new, efficient methods for technical support delivery. • Plan and coordinate team activities day-to-day operations of the second line technical support team. • Ensure effective handling and resolution Managerial: • Lead and motivate a team of technical support agents. • Conduct performance evaluations
LOCATION : Boksburg
REPORTING TO : Senior Technical Support Specialist
Grade 12/Matric or equivalent
and integrate new, efficient methods for technical support delivery.
- Plan and coordinate team
day-to-day operations of the second line technical support team.
- Ensure effective handling and
Managerial:
- Lead and motivate a team of technical support agents.
- Conduct performance evaluations
client based in the UK is looking for a technical Customer Support agent to work remotely from home Roles
Reference: PTA000188-CDW-1 Our client is looking Roles and Responsibilities Coming into the job, they should have the following: Proficiency configuring basic general networking, router configuration, switches, VLAN, and QOS (i.e. Microtik, Araknis, or equivalent) At least 1 year of industry experie
Our client in the UK is looking for a technical Customer Support Agent to join their team remotely Roles
Roles and Responsibilities1 year of experience installing, configuring, and supporting customers home automation systems
Proficiency configuring basic general networking, router configuration, switches, VLAN, and QOS (i.e. Microtik, Araknis, or equivalent)
Proficiency configuring, install
Roles and ResponsibilitiesComing into the job, they should have the following:
Proficiency configuring basic general networking, router configuration, switches, VLAN, and QOS (i.e. Microtik, Araknis, or equivalent)
At least 1 year of industry experience installing, configuring, and suppo
Roles and ResponsibilitiesComing into the job, they should have the following:
Proficiency configuring basic general networking, router configuration, switches, VLAN, and QOS (i.e. Microtik, Araknis, or equivalent)
At least 1 year of industry experience installing, configuring, and suppo
Are you ready to power up your career in the battery industry? Our client, a leading manufacturer, supplier, and wholesaler of battery technologies in Sub-Saharan Africa, is seeking a dynamic Technical Manager to join their team. If you're a seasoned professional with a strong background in w