Contract Management, is seeking an Implementation and Training Specialist to join their vibrant team. The ideal managing seamless integration, delivering thorough training to users, and addressing client support queries and user access management. Training Delivery: Develop comprehensive training materials, including user user guides, tutorials, and training videos, to support client onboarding and user adoption. Conduct engaging engaging and interactive training sessions for clients, both onsite and remotely, to ensure effective utilization
Administration, or related field, prior experience in training delivery, preferably in the field of Data Analysis data analysis techniques. Conduct Training Sessions: Conduct training sessions using Audit Command Language and exercises. Develop Training Materials: Design, develop and update training materials, including user Command Language software. Customize Training Programs: Tailor training programs to meet the specific needs their unique requirements. Practical Exercises: Provide practical exercises to familiarize users with the
clients across various industries, implementing, training, and supporting financial modules of Sage Intacct the pre-sales team by conducting product demos. Provide ad hoc support to clients, identifying issues, solutions. Plan and conduct training sessions, preparing comprehensive training manuals. Collaborate with environment setup, configuration, data import, testing, training, and go-live support. Deliver exceptional customer concerns. Schedule and coordinate client meetings, providing regular updates on implementation progress. Gather
the Joburg division of a leading Data Solutions Provider seeking a Software Support professional with strong identify opportunities for optimization. Provide ad hoc system and training to clients – Manage daily client client queries, issues, and concerns. Provide technical support to customers (change pins, create profiles support emails and calls. Train new and existing clients on the Portal. Ensure training content is updated and and relevant. Maintain training records of each client. Evaluate training effectiveness and document
knowledge alongside your passion for people, whilst you train and implement world class software as the next GRC Joburg-based Software Solutions Specialist. You will provide Galvanize/HighBond (Governance, Risk and Compliance) stakeholder engagement, and client relationships. Provide word-class Galvanize/HighBond (Governance, Risk support, and consulting services to clients. Provide world-class Data Analytics consulting services techniques. Provide training and skills transfer on the software implemented. Ensure training documentation
voice their thoughts We are looking for someone to provide support to our ArtiCAD customers, who wants to service skills when it comes to providing support. You will be providing front line support to our Africa via telephone, email, and screen share. You will provide support on our suite of core products. Not a software table in the ArtiCAD family. We are thriving to provide the best customer journey we can – we encourage customers and suppliers via telephone and email Provide technical support to ArtiCAD software users, helping
Service Desk Engineers provide IT end-user support on various components of an IT environment, including are expected to be professional, helpful and to provide assistance with a sense of urgency, regardless you will continuously better yourself through training and research to ensure that you are able to deliver as accurately as possible in our PSA Platform, providing complete resolution descriptions. Analyze issues a timely fashion. Provide support to clients on all supported applications. Provide regular updates to
of projects; Train users for UAT and obtain UAT sign-off on deliverables; Provide training manuals where necessary. Problem solving and decision making; Training and self-development. Requirements: Manual testing
independence and growth through expertly crafted training and support. Location: Cape Town (Woodstock) or goals. Training & Empowerment: Develop comprehensive training materials and conduct training sessions issues independently. Mentorship & Development: Provide guidance and support to less experienced team members into simple and actionable solutions. Excellent training skills, with a knack for empowering non-technical
wide-scale environments to bespoke solutions, and provide invaluable guidance to our internal R&D teams and applications using Java 8, Linux, and MySQL. Provide architectural designs and guidance to engineers Manage code promotion through all environments and provide weekly release notes to clients. Develop shell collaborating with client IT teams. Gather client training requirements for post-rollout platform operation direction for subsequent work streams. Prepare training materials for client capability building and platform