would be advantageous Key Performance Areas: •Assist Customer Services and Key Account Manager’s with timeously •Create status report for Customer Service or Key Account Managers •Assist with resolution of Debtors Debtors queries •Ensure clients, Customer Service, Key Account Managers are updated with regards to daily •Manage estimates and advice Customer Service or Key Account Managers of deviations •Report directly to
Management should it be required. Understand the individual needs of each CLIENT. Ensure that the systems all SPS deadlines and report on weekly and monthly key activities. Ensure that all offerings and products
volume work, prioritise and work under pressure Key duties – Handle inbound calls Maintain accurate records
collections Desired Experience & Qualification Key skills ● 5 years experience in switchboard/reception
ensure their expectations, goals and needs are met. Key focus is to support the client's product adoption Admin preferred Ability to build rapport and foster key relationships A proven ability to learn new software
opportunity? We''re looking for talented individuals to join our team as German-speaking Customer
commencing February 2024 and terminating January 2025. Key Performance areas include, but are not limited to
queries and compliments Required to meet specific key performance indicators and meet expected client service
full-time remote role, with a preference for an individual based in sub-Saharan Africa, South Asia, or Southeast portal. Serve as the primary point of contact for individuals and organizations interested in joining or partnering