development processes and environments.
translate business feedback and requirements into working software solutions
remote working environment usingvideo calls
training material. Applicants will require 2 years work experience in a similar role including Copywriting troubleshooting guides. Update technical user guides. Work with subject matter experts to obtain accurate information teams. REQUIREMENTS: Minimum of 2 years relevant work experience. Experience in Copywriting and Proofreading orientated as well as an ability to work independently. Able to work efficiently under pressure. Strong you not be contacted for this position within 10 working days please consider your application unsuccessful
Provider company, is expanding to the Cape Town market with full-time opportunities for experienced IT prepares you to work in a fast-paced, agile, customer service-oriented environment while working individually collaboratively with a world-class Support Desk team. Working as part of a team, successful candidates will share share our values and have an interest in working with the latest technologies to provide exceptional information; and perform standard, preliminary research using all relevant available resources.
design experience, with at least some of this working in a B2C or C2C online business
often be under challenging conditions. Part of the work will be in-office and the other will be out in the experience in technical support. Responsibilities: Work well in a team exercising strong interpersonal skills priority. Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop support point for remote IT teams, helping to troubleshoot complex issues that cannot be resolved remotely. Collaborate Collaborate with remote IT teams to ensure timely issue resolution. Offer immediate IT support to employees
Microsoft 364, VPN tools & Remote Support Basic Understanding of SCCM Salary Market Related
opportunity for someone in the ICT industry looking for work-life balance. You will however by required to assist completed timeously
opportunity for someone in the ICT industry looking for work-life balance. You will however by required to assist tickets are completed timeously Ensuring a summary of work done is always given on the ticket Ensuring after progress reports and to discuss product features Remote support on array of hardware & support systems system, monitoring, remote, email, telephone or Team) Promote and foster good working relationships with Liaising with third party vendors when required Researching any issues that cannot be resolved to find a
Operating Systems (Windows 10/11) and MAC
Responsibilities:
Other Requirements: