years of age. Minimum of 2 years call center experience in customer services and sales. Excellent communication
years of age. Minimum of 2 years call center experience in customer services and sales. Excellent communication
same, effectively.
· Assist staff when they experience complaints and problems with Service Providers
enhancing customer experience and achieving cost efficiency.
Customer Experience and Self-Service
Drive continuous initiatives to enhance customer experience, aiming for excellence in customer support across
encouraging team members to take ownership of customer experiences.
- Invest in the ongoing development and
advantageous
Experience:
- Minimum of 8 years experience in managing a call
implements same, effectively. · Assist staff when they experience complaints and problems with Service Providers nationally Requirements: Min 3 years working experience at a manager level within an emergency dispatch
Team Leader / Customer Service experience in a Call Centre Experience doing quality control in a telesales team members Experience in Team management/ leading a team / coaching people Experience doing customer complaints Experience in booking appointments including experience in “lead warming” Experience in financial financial wellness would be a plus not a prerequisite Experience in financial services would be a plus not a prerequisite
Team Leader / Customer Service experience in a Call Centre Experience doing quality control in a telesales team members Experience in Team management/ leading a team / coaching people Experience doing customer complaints Experience in booking appointments including experience in “lead warming” Experience in financial financial wellness would be a plus not a prerequisite Experience in financial services would be a plus not a prerequisite
Team Leader / Customer Service experience in a Call Centre Experience doing quality control in a telesales team members Experience in Team management/ leading a team / coaching people Experience doing customer complaints Experience in booking appointments including experience in “lead warming” Experience in financial Team Leader / Customer Service experience in a Call Centre Experience doing quality control in a telesales team members Experience in Team management/ leading a team / coaching people Experience doing customer
post article experience Minimum 3 years management experience Strong systems experience Kindly forward
/>