Analyst will be responsible for providing support, training, maintenance, and acting as a liaison between to assist end-users effectively. Training: Develop and deliver training programs and materials for employees understanding of the systems they use. Conduct regular training sessions and workshops to enhance system proficiency system support and training. Training Effectiveness: Measure the effectiveness of training programs through through post-training assessments and feedback from employees. System Security: Ensure that all supported
Analyst will be responsible for providing support, training, maintenance, and acting as a liaison between to assist end-users effectively. Training: Develop and deliver training programs and materials for employees understanding of the systems they use. Conduct regular training sessions and workshops to enhance system proficiency
this role, you should have tertiary or equivalent training in software development, computer science, or response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our
management)
â User security awareness and training
â Desktop support services
â Management
patch management) ● User security awareness and training ● Desktop support services ● Management of in-country
modelling, and data visualization Participate in training programs, workshops, and professional development response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our
project-related activities 2.2 Create user manuals, training materials, and standard operating procedures (SOPs) minimize downtime and maintain productivity. 3.2 Train new employees on the use of the ERP system as required
is an advantage
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etc.) is an advantage Minimum of 5 years in application support or a similar technical support role Minimum Minimum of 5 years' experience with business applications such as ERP systems, CRM, POS, Payroll, Property Provide first and second-line support for business applications, including troubleshooting issues, applying understanding and proficiency with the applications. Manage application configurations and settings, ensuring needed. Act as the primary point of contact for application-related incidents, managing the incident resolution