by discussing client requirements either via call centre or over e-mail advising on suitable options in
by discussing client requirements either via call centre or over e-mail advising on suitable options in
enquires on TPI Direct Claimants (including phone call /initial letter) Identify and communicate urgent without associated losses; to include running medical assessment through COA or valuing against defined
Visits. • In Trade Support. • Effective Execution. • Call Compliance Adherence. • Ensure Vehicles Compliance manage the call cycle planning of each merchandiser in order to reach the targeted number of calls per merchandiser
enquires on TPI Direct Claimants (including phone call /initial letter) Identify and communicate urgent without associated losses; to include running medical assessment through COA or valuing against defined
enquires on TPI Direct Claimants (including phone call /initial letter) Identify and communicate urgent without associated losses; to include running medical assessment through COA or valuing against defined
Receptionist: Screen Calls. Attend to enquires in a timeously manner. Ensure calls are directed correctly Confirming quotes have been received. Curtesy Calls. Preparing clients files. Basic Bookkeeping Process
and quotes sent, within 24 hours and that all calls are followed up, managed professionally and accurately
communication devices/software (whatsapp, emails, calls, online diary)
this role will include but are not limited to: ● Call handling ● Organising patient appointments ● Management