standards Monitor Customer service standards in the Call Centre /Internal Sales Ensure the Warehouse operates
Methodically administer and update call cycles. Achieve 100% adherence to the call cycle. Ensure accurate coding Fulfill all requirements during representative calls. Timely completion of administrative and reporting
Methodically administer and update call cycles. Achieve 100% adherence to the call cycle. Ensure accurate coding Fulfill all requirements during representative calls. Timely completion of administrative and reporting
deliveries to customers • Answering of incoming calls and converting inquiries into sales • Following
deliveries to customers • Answering of incoming calls and converting inquiries into sales • Following