respond to all emails regularly and monitor all Zendesk tickets, ensuring that all emails and tickets are minutes;
to communicate effectively face-to-face and via email, phone, in meetings etc)
Ability to answer a high volume of calls and/or emails daily. Ability to share work among a customer service
assisted remotely via video calls, voice calls, emails and text messages. • Product Experts ensure that relations and relationship management • Telephonic and email support • Video calling experience (advantageous) working over either voice or video call, live chat, email or text message. • Obtain and note quality information information provided on a call with texts and/or emails. • Ensure a minimal missed call rate. Continuous • Ensure other required documents, reports and email accounts are up to date and accurate. REMUNERATION
assisted remotely via video calls, voice calls, emails and text messages. • Product Experts ensure that relations and relationship management • Telephonic and email support • Video calling experience (advantageous) working over either voice or video call, live chat, email or text message. • Obtain and note quality information information provided on a call with texts and/or emails. • Ensure a minimal missed call rate. Continuous • Ensure other required documents, reports and email accounts are up to date and accurate. REMUNERATION
inating clients in simplicity
Vacating/renewing tenants on MDA Sending out renewal lease emails Arranging in goings and outgoings: Communicate centre's (documents/arranging access/surveys/mailing) Email building issues (parking in the wrong bays/signage
Vacating/renewing tenants on MDA Sending out renewal lease emails Arranging in goings and outgoings: Communicate centre's (documents/arranging access/surveys/mailing) Email building issues (parking in the wrong bays/signage
you meet the following job requirements, please email your CV to jasonzwanda.co.za with the subject line
to client queries in a professional manner via email, telephone and live chat – Ensuring clients’ needs