Effective management and oversight of customer service operations, including oversight of: Daily vehicle tracking systems (Auto Manage) Ensure that customers' service files are up-to-date and readily available for
Conduct quality checks on all completed repairs and services to ensure they meet manufacturer specifications satisfactory resolution. • Collaborate with the Service Manager on sales and marketing initiatives to boost management and organizational skills. • Strong customer service orientation. • Valid driver's license. Market Related
information to demonstrate performance of the service. Engage with Business whenever role reviews are and ensure that the hosting environment meets service requirements. Form part of a team providing 24/7 a healthcare, insurance, banking or financial services environment. Advanced Diploma or NQF 7 level in the healthcare, insurance, banking or financial services industry will be advantageous. Sound knowledge
equivalent position 10 years experience in Customer Service with a BPO or Contact Centre environment Bachelor's
professional standards. Achieve required customer service levels in theatre and wards. Implement customer
client • Calculation of commissions/fees earned for services rendered by department • Updating of comments
member in support of production Web applications, services and subscriptions processes. Unit Test Development