Service Desk Engineers provide IT end-user support on various components of an IT environment, including expectations in dealing with any incidents or service requests and you will continuously better yourself and the face of the company. Deliver exceptional service to internal and external customers. Respond to
is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Town eviewing tickets and requirements on Autotask Service Desk
and recommendations
iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Customer Service Engineer I Â with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery.
Â
What you’ll expertise:
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
incidents as per client contract. Deliver customer service - Communicate, dress, and display positive attitude skills and networks exposure. Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION: minimal supervision Good communication and customer service skills Exceptional Troubleshooting skills Understanding
is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Town Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Systems or engineering Min 3 years relevant working experience as a Field Service Engineer in the ICT Excellent communication skills Exceptional client services experience Detailed orientated Computer literate
Integration Services (API) Manager that oversees and supports all development efforts within the organisation external application services into their current enterprise integration services platform. We are currently understanding of financial platforms and data services is critical to this role. The successful candidate integration, API Management, API Security, Enterprise Service Bus (ESB) and other core integration infrastructure and maintenance for API management platforms and services such AKANA and WSO2, etc. Experience in in different
NWA003336-Ren-2 A great opportunity for a Head Service Manager to meet a specialist recruitment consultant looking for a Head Service Manager who can; but not limited to; develop support service management, develop qualification/certification At least 5 years'experience in a Service management environment Experience working in Risk
Integration Services (API) Manager that oversees and supports all development efforts within external application services into their current enterprise integration services platform. We are currently understanding of financial platforms and data services is critical to this role.
 integration, API Management, API Security, Enterprise Service Bus (ESB) and other core integration infrastructure and maintenance for API management platforms and services such AKANA and WSO2, etc.
maintenance procedures Document processes Maintain service desk records Provide first time resolution Knowledge