of the role is to allocate, monitor and manage calls received for support and ensure completion of the the service within the clients SLA. Updating the call logging system. Scheduling and following up with managing calls. Updating the daily, weekly and monthly dashboard. Compling a breakdown of calls to the the team or when requested. Escalating calls to management. 6 months to 1 year experience with an IT admin
Holdings staff are updated constantly.
commencements; Working on various telemarketing campaigns calling prospective students, as required; Clearly explaining
inquiries into Sales by answering inbound telephone calls. Promote and sell Company world-class products with
inquiries into Sales by answering inbound telephone calls. Promote and sell Company world-class products with
commencements; Working on various telemarketing campaigns calling prospective students, as required; Clearly explaining
Holdings staff are updated constantly. Complete call-out forms for every incident and send them to the
Holdings staff are updated constantly. Complete call-out forms for every incident and send them to the