with information technology • The capability to manage and work with data • Capable planner • Basic understanding
industries. Job Description Your duties will encompass: Managing Team Schedule. Coordinate all aspects of service Proficiency in Microsoft Office and service management software. Experience from Engineering, Construction
The Communication Centre: Support Manager will contribute to the high standard of quality client service both financial intermediaries and investors and manage a team of consultants. Leadership: Leading team decisions Management of workflow and efficiencies Managerial Functions: Performance Management Recruitment Recruitment General people management Implementation of management structures and team processes Coaching & product and process knowledge Proven Call Centre management experience will be an advantage
Technical Support Manager in Cape Town. Responsibilities: Supporting clients Managing the support tickets tickets and tracker Managing support staff Managing new product testing process Managing faults on products products Managing Replacement stock Running training sessions Requirements: Preferable experience in Solar fields Excellent problem-solving skills Ability to manage multiple tasks simultaneously Proficiency in keeping
for a Team Manager who will be based in Bloemfontein . ROLE: The Team Manager will manage a team of contact individual performance on a constant basis. The team manager should also be knowledgeable on all aspects of deliver the best service in the insurance industry. Manages people related matters i.e. attendance, absence service level contributions are met/exceeded. Manages and improves performance by focusing on strengths customer satisfaction, experience and insight. Manage own development to increase own competencies. Deliver
opportunity for a dynamic and Central Key Accounts Manager to provide administrative and analytical support centralised liaison with clients and Key Account Managers (KAMs) in respect of all client accounts. Acquire presentation and feedback from KAMs and report to management. Liaise with Control Tower Department for analytics projects via the KAMs and report progress to management. Monitor new client service roll-out / implementations qualification Minimum of 3 years overall key account management in a similar role dealing with multiple clients
opportunity for a dynamic and Central Key Accounts Manager to provide administrative and analytical support centralised liaison with clients and Key Account Managers (KAMs) in respect of all client accounts. Acquire presentation and feedback from KAMs and report to management. Liaise with Control Tower Department for analytics projects via the KAMs and report progress to management. Monitor new client service roll-out / implementations qualification Minimum of 3 years overall key account management in a similar role dealing with multiple clients
Loss Prevention Manager - Eastern Cape Accountable for: Safety and Security of the campuses Ensuring campus) Investigations (armed robbery, store claims, night drops, fraud (suppliers), theft) Reporting and capturing weekly/monthly supply chain/loss prevention meetings. Managing the Security Budgets (PNL) and verifying service
Customer Care Manager - Bloemfontein Description: A Customer Care Manager should have several years of working in customer service and/or personnel management. Experience in a Call Centre, sales/marketing customers request, complaints and resolve in a management roll. Needs to have experience in handling customers customers request, complaints and resolve in a management roll. Great communications abilities, including at the branch. Training agents Managing conflict Call Centre management experience will be advantageous
Operations Manager - Truck Rental: Isando: RNEG Staff management Customer Service management Reports Sales Sales and Operations management Contract Contract audits Holding staff meetings Handling of financiel financiel queries for the department Matric 5 Years Management experience within Operations/Truck Rental RNEG