customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review improvements. Maintain and enhance Treating Customer Experience model. Monthly reporting on Treating Customer Position requirements: Minimum 3 years customer experience in Life insurance industry Financial/Statistical degree and post-graduate qualification Previous experience in working with client and/or intermediary service
responsible for shaping and executing the customer experience strategy, ensuring seamless interactions across be advantageous.
EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across servicing and claim journeys. Champion the customer experience aspects of the design process with thought leadership improve the desired client experience. Take ownership of customer experience monitoring and reporting of customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review improvements. Maintain and enhance treating customer experience model. Monthly reporting of treating customer
English, Dutch and German.
Customer service experience required.
in the industry – it's made just for you at the start, and changes as your life changes. What you'll be get the job: • Design and evaluate the client experience across various touchpoints in Client Operations servicing and claim journeys. • Champion the Customer Experience aspects of the design process with thought leadership improve the desired client experience. • Take ownership of Customer Experience monitoring and reporting Performance, who is accountable for our customer experience enhancements and monitoring Client Operational
role is to create the highest level of customer experience for a defined group of customers, to promote comparative analysis. Qualifications, Skills & Experience: • Degree or relevant qualification will be an (preferably in Business Administration) • 1–3-year experience in Customer Service roles/ order processing and Maintenance • Technical background and previous experience in Sales Company / international context will within a team R200 800- R300 000pa depending on experience
/>BASIC SALARY : Market Related
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
Online Purchases: Seeking 4 contractors to start immediately to handle Claims on Online purchases, be responsible high claims rates. Requirements: 2-3 years of experience in fraud investigation a bonus 5 years in a customer analytical, investigation and problem-solving skills Experience with fraud systems, refund protocols, tactics
Purchases:
Seeking 4 contractors to start immediately to handle Claims on Online purchases, be responsible
Requirements:
is looking for a Shop Floor Assistant to start immediately. Working hours: Monday to Friday POS system movements between allocated warehouses Knowledge and Experience Required Computer literacy, including Word, Excel Great communication skills. 2 years of retail experience. R37,50 - Hourly