Operations Call Centre Manager Jobs in South Africa

Call Centre Supervisor

Cape Town City Centre

motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance and training to improve agent performance, and managing escalated customer inquiries. The ideal candidate :

• Supervise and manage a team of call centre agents.
• Monitor agent performance and implement strategies to improve overall call centre performance and efficiency.
• Ensure adherence

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Call Centre Agent Durban

 Saflin Consulting Ltd

eThekwini

 R10k - R15k

and contributing to the overall success of our operations. Responsibilities:  Customer Interaction: Handle skills.  Ability to multitask, prioritize, and manage time effectively. Soft Skills:  Empathy and a customer-oriented approach.  Patience and ability to manage stress.  Strong problem-solving skills.  Effective Service Level (Response Time)  Resolution Rate  Call Handling Time  Customer Feedback Scores

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Call Centre Agents

 Freerecruit

Kloof Street

Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .

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Call Centre Agents

 Freerecruit

Durbanville

extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .

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Call Centre Agent

Sandton

 Market related

further expansion, we currently have the role of Call Centre Agent.

Purpose of the job:

Ensuring Applying customer service/care principles to all calls

Working with People

Ability to learn grasp information

Minimum 1-year previous call center experience (Preferred)

Excellent listening

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Call Centre Agents

 Freerecruit

Clarendon Marine

communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison Administration R 4500 comm and incentives. The post Call Centre Agents appeared first on freerecruit.co.za .

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Call Centre Agents

 Freerecruit

Central Johannesburg

Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .

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Call Centre Agent

Kempton Park

RESPONSIBILITIES:

• Receive calls from customers / passengers;
• Deal with problems 12;
• One (1) to four (4) years’ experience in a Call Centre Environment;
• Travel or relevant qualification well under pressure;
• Practice good time management and willingness to work longer than normal office appoint the selected candidates based on it s operational requirements.

Call Centre Team Leader Pretoria

 Quest Staffing Solutions

South Africa

We urgently require experienced Call Centre Team leaders for our client based in Pretoria. MUST have have a Quality Assurance certificate Team management Customer Service Quality Assurance Matric / Grade 12

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Call Centre Coordinator - Customer Service

Johannesburg

 R18 000 - R25 000 (dep on exp)

from customers, assisting with complex service calls, technician support, queries around parts.

• Call centre advantageous)
• Working in a service department or call centre would be advantageous

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