Customer Care Manager - Bloemfontein Description: A Customer Care Manager should have several years of of experience working in customer service and/or personnel management. Experience in a Call Centre, sales/marketing sales/marketing, and high-quality customer support skill. Excellent interpersonal, problem solving and Strong gasp on products, service providers and customer services. Specialized training, team-building experience in handling customers request, complaints and resolve in a management roll. Needs to have experience
between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the the core of every decision and behavior. Manage large amounts of inbound and outbound calls in a timely
between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the between our company and its current and potential customers. The successful candidate will be able to take effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the the core of every decision and behavior. Manage large amounts of inbound and outbound calls in a timely
Join Our Team in KZN!
German-speaking Customer Service Advisors | R288K/annum
Are
individuals to join our team as German-speaking Customer Service Advisors at our state-of-the-art office
office in Durban!
As part of our global customer-centric company, you''ll have the chance
consumers from around the world, providing exceptional customer experiences primarily through inbound calls. Your
Passion for helping others and providing exceptional customer service
Strong interpersonal skills and
Customer Care Manager - Bloemfontein Description: A Customer Care Manager should have several years of of experience working in customer service and/or personnel management. Experience in a Call Centre, sales/marketing sales/marketing, and high-quality customer support skill. Excellent interpersonal, problem solving and Strong gasp on products, service providers and customer services. Specialized training, team-building experience in handling customers request, complaints and resolve in a management roll. Needs to have experience
co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading the role The Oral Health Care Customer Marketing Manager will deliver customer strategies and sales tools delivers must stock lists by Brand by Channel/Customer. Includes active mix principles and recommendations strategy and guidelines by Brand, tailored by Channel/Customer where appropriate. Includes depth of price discount pricing and promotional objectives. Delivers Customer selling stories to sales supporting the execution
Effective management and oversight of customer service operations, including oversight of: Daily vehicle reports and tracking systems (Auto Manage) Ensure that customers' service files are up-to-date and readily available for reference Technical: Ensure smooth operation of the workshop, in collaboration with the Workshop in a similar role, with at least 3 of those at management level. Multi-brand workshop experience essential
Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - solutions. Position Overview: CS Ops ensures that customers have a positive experience with the software or structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing
Profile : Customer Success Operations CS Ops ensures that customers have a positive experience with the structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing Technical Support: serve as a bridge between customers and the development team. They help troubleshoot
currently seeking a dynamic and experienced Customer Care Team Leader to join our team at the Centurion responsible for managing customer queries and escalations, ensuring smooth operations, and fostering a environment. Employee Management: Overseeing and managing team members effectively. Customer Service: Handling Handling customer complaints and queries professionally and efficiently. Reporting: Generating reports for for management to track performance and trends. Task Delegation: Assigning tasks to team members and ensuring