Service Desk Engineers provide IT end-user support on various components of an IT environment, including
maintenance procedures Document processes Maintain service desk records Provide first time resolution Knowledge
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be
resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with Incident root causes as well as problem re-occurrences, in order to assist with Incident management. Utilising various
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities:
future.
We have a vacancy for a Licensing Desk Consultant.
Hybrid working model, office based Centurion.
Job DescriptionThe Licensing Desk Consultant will be responsible for providing accurate
We are currently looking for a Help Desk Technician to proactively provide technical and troubleshooting troubleshooting support to all users in order to ensure that the group infrastructure runs optimally. Qualifications work within a team · Shows initiative The post Help Desk Technician appeared first on freerecruit.co.za
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service service desk is constantly developing and improving. To meet these many demands, a good service desk manager understanding of the strategic vision for the service desk and the ability to set the long-term direction of service desk and to advocate for necessary resources, support, and appreciation for the service desk. A complete
and OLA's. Overall Overseeing the desk day-to-day operations of the desk Manage Client relationship (both
I.T Support Desk Analyst:
Our client, a growing Managed Service Provider company full-time opportunities for experienced IT Support Desk Analysts with customer call-center experience. This individually and collaboratively with a world-class Support Desk team. Working as part of a team, successful candidates l duties and responsibilities of the IT Support Desk Analyst include but are not limited to: