of the manager is expected to also be a change agent and a knowledge ma Client Implementing New Hire training plan. Operates as an account manager for the call center's Operations & Quality functions to understand various accounts to ensure smooth transition of agents and help them achieve their performance targets years Training Manager experience, ideally within a call center environment (including design, development area of training A good understanding of Contact Centre procedures
of the manager is expected to also be a change agent and a knowledge ma Client Implementing New Hire training plan. Operates as an account manager for the call center's Operations & Quality functions to understand various accounts to ensure smooth transition of agents and help them achieve their performance targets years Training Manager experience, ideally within a call center environment (including design, development area of training A good understanding of Contact Centre procedures
media
Typing of documents and letters for agents Making sure the agents have necessary documents available on essential office items Managing petty cash Helping agents canvass for potential listings using CMA and Loom switchboard Welcoming/greeting clients, guests and agents Directing emails to the relevant person Maintaining
Typing of documents and letters for agents Making sure the agents have necessary documents available on essential office items Managing petty cash Helping agents canvass for potential listings using CMA and Loom switchboard Welcoming/greeting clients, guests and agents Directing emails to the relevant person Maintaining
manage all after-hours call outs, must be first responder on-site to all call outs Document & Mailroom equipment Management of registered mail (inbound & outbound including tracking items) Follow up of queries/missing
manage all after-hours call outs, must be first responder on-site to all call outs Document & Mailroom equipment Management of registered mail (inbound & outbound including tracking items) Follow up of queries/missing
Marketing Minimum of 2 years' experience as an outbound sales position is required Driver's license and
shipping methods, inventory management, inbound and outbound transport, projects and assessing budgets. The contracts and rates. Plan and monitor inbound and outbound deliveries. Supervise logistics, storage, transportation
shipping methods, inventory management, inbound and outbound transport, projects and assessing budgets. The contracts and rates. Plan and monitor inbound and outbound deliveries. Supervise logistics, storage, transportation