Purpose of the Job: The Command Centre Operator will report to the Command Centre Manager. The primary responsibility of the Command Centre Operator is to ensure an efficient operation of the Command Centre KEY RESPONSIBILITIES: Conduct' • Ensure that the Command Centre is fully operational and efficient • Handle and resolve Staff and Payroll /Data Capture experience • Any other operational experience COMPETENCIES: • Attention to detail with Employees, Clients and Public • Ability to operate within a technology driven platform
Purpose of the Job: The Command Centre Operator will report to the Command Centre Manager. The primary responsibility of the Command Centre Operator is to ensure an efficient operation of the Command Centre KEY RESPONSIBILITIES: Conduct' • Ensure that the Command Centre is fully operational and efficient • Handle and resolve Staff and Payroll /Data Capture experience • Any other operational experience COMPETENCIES: • Attention to detail with Employees, Clients and Public • Ability to operate within a technology driven platform
professional growth and development. Operational Excellence: Oversee daily operations, ensuring efficiency and effectiveness level agreements (SLAs). Identify and mitigate operational risks. Training and Empowerment: Develop comprehensive in fostering a coaching culture and driving operational excellence. Strong Interpersonal Skills: Ability
professional growth and development. Operational Excellence: Oversee daily operations, ensuring efficiency and effectiveness level agreements (SLAs). Identify and mitigate operational risks. Training and Empowerment: Develop comprehensive in fostering a coaching culture and driving operational excellence. Strong Interpersonal Skills: Ability
experience to their guests and to influence and drive operations at both a tactical and strategic level, by leading background. Must be keen on working for a new operation and help develop processes and best practices
experience to their guests and to influence and drive operations at both a tactical and strategic level, by leading background. Must be keen on working for a new operation and help develop processes and best practices
experience across all branches of the car rental operations throughout South Africa. Your primary objective care team and connecting them closely with the operations department to optimise service delivery. Key relationships with internal stakeholders, including operations, sales, marketing, and finance teams. Connect Connect the customer care team closely with the operations department to ensure seamless coordination and alignment
experience across all branches of the car rental operations throughout South Africa. Your primary objective care team and connecting them closely with the operations department to optimise service delivery. Key relationships with internal stakeholders, including operations, sales, marketing, and finance teams. Connect Connect the customer care team closely with the operations department to ensure seamless coordination and alignment
Handle inbound calls Maintain accurate records Operate relevant call centre system Generous basic plus
to multi-task as candidates will be required to operate multiple software systems whilst liaising with be advantageous Advanced skills on MS Office, operating application software and online programs Ability