potential issues promptly. • Manage and coordinate shift workers effectively to ensure continuous coverage scheduling and optimizing resources during various shifts. • Responsible for handling corrective intervention experience: • Ability to effectively coordinate shift workers, ensuring seamless transition and coverage infrastructure. • 3-5 years' experience in coordinating shifts, managing resources effectively, and optimizing
reports)
purpose: To perform Network Operations Centre (NOC) shift management, trouble tickets management and provide NOC systems records. • Routinely reviews the NOC shift staffing and produces the staffing schedules. • • Ability and willingness to work shift hours (day and night shifts) • Have good organizational skills
purpose: To perform Network Operations Centre (NOC) shift management, trouble tickets management and provide NOC systems records. • Routinely reviews the NOC shift staffing and produces the staffing schedules. • • Ability and willingness to work shift hours (day and night shifts) • Have good organizational skills
assistance to, Network Administrators
potential issues promptly. • Manage and coordinate shift workers effectively to ensure continuous coverage scheduling and optimizing resources during various shifts. • Responsible for handling corrective intervention experience: • Ability to effectively coordinate shift workers, ensuring seamless transition and coverage infrastructure. • 3-5 years' experience in coordinating shifts, managing resources effectively, and optimizing
cross-functional tasks.
- Comfortable with occasional night-time driving and working.
- Proficient at liaising
day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound preventive / improvement opportunities Ensure that shift workers are rostered optimally to cover the 24/7 merchant complaints Experience managing teams and shifts Relevant Diploma / Certificates / Training courses
day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound preventive / improvement opportunities Ensure that shift workers are rostered optimally to cover the 24/7 merchant complaints Experience managing teams and shifts Relevant Diploma / Certificates / Training courses
experience