and professionally met (as per the SLA) at all times. To ensure the posting of Security Officers at the are done timeously for full site coverage on both day shift and night shift. Ensuring that all Security preference is given to existing employees at all times and the choice made is purely on merit, Historically contacted regarding this position within 10 working days from the closing date, please regard your application
state-of-the-art office in Durban!
As part of our global customer-centric company, you''ll
work with us?
Competitive salary
Full-time permanent roles
State-of-the-art office facilities
customer complaints that are escalated from other parts of the business, in line with the company’s complaints corrections and arrange for these to be processed as part of the complaint resolution Compose final response necessary, authoritative on the phone Excellent time management skills Able to liaise at all levels with
suffering loss. Be present at your post at all times when on duty. Practice good customer service relations all doors and windows are locked at the end each day. Ensure that all water taps turned off when applicable thorough and proper vehicle searches throughout the day. Report any suspicious incidents verbally to management attacks or assaults with deadly weapons), waste no time in calling the police to prevent loss of lives or Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s
Recruitment to process my personal information as part of the recruitment process. Talented Recruitment
Recruitment to process my personal information as part of the recruitment process. Talented Recruitment
Recruitment to process my personal information as part of the recruitment process. Talented Recruitment
Interaction: Handle incoming queries and provide timely and accurate responses to customer inquiries through Ability to multitask, prioritize, and manage time effectively. Soft Skills: Empathy and a customer-oriented (CSAT) Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Interaction: Handle incoming queries and provide timely and accurate responses to customer inquiries through Ability to multitask, prioritize, and manage time effectively. Soft Skills: Empathy and a customer-oriented (CSAT) Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
investigation and ensure closure is actioned in a timely manner, within SLA's. Maintain positive relationships Conduct and Fitness and Propriety policies at all times Ensure compliance with Company Policies, Values and other relevant standards/ regulations at all times Any other reasonable duties Job Requirements: Minimum communication skills, both verbal and written Good time management and organisation skills Problem solving