state-of-the-art office in Durban!
As part of our global customer-centric company, you''ll
work with us?
Competitive salary
Full-time permanent roles
State-of-the-art office facilities
customer complaints that are escalated from other parts of the business, in line with the company’s complaints corrections and arrange for these to be processed as part of the complaint resolution Compose final response necessary, authoritative on the phone Excellent time management skills Able to liaise at all levels with
Recruitment to process my personal information as part of the recruitment process. Talented Recruitment
Recruitment to process my personal information as part of the recruitment process. Talented Recruitment
Recruitment to process my personal information as part of the recruitment process. Talented Recruitment
Interaction: Handle incoming queries and provide timely and accurate responses to customer inquiries through Ability to multitask, prioritize, and manage time effectively. Soft Skills: Empathy and a customer-oriented (CSAT) Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Interaction: Handle incoming queries and provide timely and accurate responses to customer inquiries through Ability to multitask, prioritize, and manage time effectively. Soft Skills: Empathy and a customer-oriented (CSAT) Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
investigation and ensure closure is actioned in a timely manner, within SLA's. Maintain positive relationships Conduct and Fitness and Propriety policies at all times Ensure compliance with Company Policies, Values and other relevant standards/ regulations at all times Any other reasonable duties Job Requirements: Minimum communication skills, both verbal and written Good time management and organisation skills Problem solving
investigation and ensure closure is actioned in a timely manner, within SLA's. Maintain positive relationships Conduct and Fitness and Propriety policies at all times Ensure compliance with Company Policies, Values and other relevant standards/ regulations at all times Any other reasonable duties Job Requirements: Minimum communication skills, both verbal and written Good time management and organisation skills Problem solving
investigation and ensure closure is actioned in a timely manner, within SLA’s. Maintain positive relationships Conduct and Fitness and Propriety policies at all times Ensure compliance with Company Policies, Values and other relevant standards/ regulations at all times Any other reasonable duties Job Requirements: Minimum communication skills, both verbal and written Good time management and organisation skills Problem solving