centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance agent performance and productivity levels to ensure targets are met.
clients. Provide statistical and performance feedback and coaching to each team member as prescribed performance standards and meeting service levels; manage resources; good time management • Coaching Skills
We are looking for an experienced leader with a background in the fitness industry, demonstrating a successful history of senior management in a comparable position. The role available involves overseeing the Reception or Welcome Desk department for a group of 22 companies. Responsibilities: Leaders
customer service representatives' performance and provide ongoing coaching and feedback Resolve customer
JOB DESCRIPTION Key Responsibilities: Ensuring that monthly deliverables and KPI's are met by managing your team to achieve sales targets in line with the Brand(s) product requirements. Ensuring adherence to agreed quality benchmarks in line with compliance standards & legislative requirements.
JOB DESCRIPTION Key Responsibilities: Ensuring that monthly deliverables and KPI's are met by managing your team to achieve sales targets in line with the Brand(s) product requirements. Ensuring adherence to agreed quality benchmarks in line with compliance standards & legislative requirements.
high performance and the enhancement of the customer experience. Inspires, leads, engages, coaches, develops
high performance and the enhancement of the customer experience • Inspires, leads, engages, coaches, develops