Credit Analyst (Financial Services) Location: Durban, KwaZulu-Natal Preference will be given to previously previously disadvantaged candidates . A large financial services concern in Durban seeks to appoint an experienced management accounts as well as provide quality service to internal customers and liaise with other stakeholders
customer sales and exhibit good customer service and after-sales service. Call on customers or potential customers customers within the Area serviced by the company Determine suitable products required by customer and
consultation to customer for various products and services and place order accordingly. • Cold calling customers exceptional customer care services. • Analyze customer requirement for product and services and provide consultation
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
consultation to customer for various products and services and place order accordingly. • Cold calling customers exceptional customer care services. • Analyze customer requirement for product and services and provide consultation
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
Africa with a comprehensive range of financial service solutions to facilitate their long term wealth suite of administration services, i.e. new business finalisation, client services and client retention mechanisms
clients signing on for medical administration services. Your mandate is to build strong relationships Guide clients through the adoption of the bureau service On-board and train bureau clients on products and Requirements Possess in-depth knowledge of the medical services claims industry and healthcare coding systems qualification preferred 4 years experience in a client service role, within the healthcare and/or information software products 2 years upselling products and services to existing clients 2 years building strong and
clients signing on for medical administration services. Your mandate is to build strong relationships Guide clients through the adoption of the bureau service On-board and train bureau clients on products and Requirements Possess in-depth knowledge of the medical services claims industry and healthcare coding systems qualification preferred 4 years experience in a client service role, within the healthcare and/or information software products 2 years upselling products and services to existing clients 2 years building strong and
quality improvement programmes Adhering to patient services escalation processes in order to achieve QMS targets complaints Ensuring the adherence to customer service standards Ensuring operational excellence by Monitoring adhering to patient services policies and procedures Ensuring compliance to service level agreements with SANC registration Knowledge of hospital patient services and case management processes Knowledge and understanding