Reference: CAW005405-LH-1 Customer Care Officer (Product Genius) - Northcliff - Johannesburg Our client highly skilled and stable Customer Care Officer (Product Genius) for a well-established dealership based
skilled and stable Customer Care Officer (Product Genius) for a well-established dealership
Advanced computer literacy (MS Office) Managing the complaint management and unauthorised transaction dispute dispute teams Prioritising of client complaints Managing of complaints end-to-end Direct communication (telephonic alerts Create a tracking system to assess which channels have been used to resolve complaints Monitor number after resolving a complaint The post Complaints Manager appeared first on freerecruit.co.za .
industries. Job Description Your duties will encompass: Managing Team Schedule. Coordinate all aspects of service Proficiency in Microsoft Office and service management software. Experience from Engineering, Construction
description PORTFOLIO MANAGER JOB DESCRIPTION PURPOSE OF THE ROLE: The Portfolio Manager [PM] for Solver Property responsible for the effective and professional management of all Community Schemes [CLIENT] within his/her of the CLIENT per the management agreement between the CLIENT and SPS. Manage the relationship with the required laws and other governing the Property Management environment. Report on any financial challenges the specific rules applicable to the successful management and upholding of the required standards within
Job Title : Call Centre Operations Manager Division : PG Glass Area : Bedfordview Closing Date : 31st glass, Armourplate®, LLumar® and PG SmartGlass® products. Passionate about leading dynamic teams to success opportunity for you As the Contact Centre Operations Manager, you'll play a pivotal role in driving efficiency goals are not just met, but exceeded. Lead and manage day-to-day operations of the Contact Centre, implementing recommendations for success. Review processes to enhance productivity and efficiency across all lines, ensuring administrative
vacant position exists for a National Key Accounts Manager in the Guarding Division based in Centurion/Johannesburg Centurion/Johannesburg (National) for Facilities Managing Cash. The position requires operational experience in guarding and experience with Bidvest Protea Coin (BPC). Manage and take ownership of the operations. Ongoing input complaints by reporting to the correct person, manager, or department for urgent resolution and ensuring monthly, and quarterly automated reports to management Serve as point of contact between the Client's
vacant position exists for a National Key Accounts Manager in the Guarding Division based in Centurion/Johannesburg Centurion/Johannesburg (National) for Facilities Managing Cash. The position requires operational experience in guarding and experience with Bidvest Protea Coin (BPC). Manage and take ownership of the operations. Ongoing input complaints by reporting to the correct person, manager, or department for urgent resolution and ensuring monthly, and quarterly automated reports to management Serve as point of contact between the Client's
operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate seamless integration of technology and people management to achieve superior service standards. Duties: Duties: Omnichannel Customer Interaction Management • Oversee a multifaceted contact centre that handles a and general customer concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp seamless and consistent customer service across all channels, Operational Leadership • Maintain a strong focus
Reporting To: General Manager Role: Pest Control Service Manager Employment Contract: Permanent Main relationship building Attention to detail. Time management An innovator and creative Good organisational customer personnel on technical matters and material (products and service) Conduct regular In-Field Coaching actions Conduct regular reviews with customer site management to assure maintenance of good client relationships serviced on time by managing the service team to achieve & exceed their productivity targets. Analyse