Product Channel Manager Jobs in Randburg, Gauteng
Ambassador Randburg
Star Retailers
Randburg
and promote our products and services in our Randburg store. Post about our products/services online potential customers Thoroughly understand our products and services to inform potential customers Use positioning ideas Provide feedback to the Marketing and Product departments regarding customers' requests Able complaints Attract customers by promoting the product and company positively, answering questions and Recommend possible products to meet the customers' needs Refer issues and questions to managers if necessary
share this job on whatsappRetention Consultant Randburg NEW
TrackerRandburg
relevant SOP. Manage all the escalations within the SLA requirements. Address general product information of customers Demonstrate excellent knowledge of product and service offerings, system knowledge, customer improved customer experience and retain the customer. Manage time and workloads to ensure that deadlines and customers and financial background. Excellent product and systems knowledge. At least 3-year Call Centre/Customer
Retention Consultant NEW
TrackerRandburg
relevant SOP. Manage all the escalations within the SLA requirements. Address general product information of customers Demonstrate excellent knowledge of product and service offerings, system knowledge, customer improved customer experience and retain the customer. Manage time and workloads to ensure that deadlines and customers and financial background. Excellent product and systems knowledge. At least 3-year Call Centre/Customer
M-kopa Team Coach
Randburg
Negotiable be limited to:
- Leading and managing a team of +- 18 agents
- Coaching and developing monthly
- Attendance and leave management process and updating matrix
- Manage and motivate agents through through different forms
- Quality management/improvement through call evaluations for each agent
- Logging and resolving cases on the case management tool.
- Set key performance indicators to KPI’s in conjunction with Contact Centre Manager on a regular basis
- Assist in agent career
Sassa - Team Coach
Randburg
Negotiable be limited to:
- Leading and managing a team of +- 20 agents
- Coaching and developing monthly
- Attendance and leave management process and updating matrix
- Manage and motivate agents through through different forms
- Quality management/improvement through call evaluations for each agent to KPI’s in conjunction with Contact Centre Manager on a regular basis
- Assist in agent career progress
- Liaise daily with Workforce Management team to ensure effective resource planning.
- Taking
M-kopa - Quality Analyst
Randburg
Negotiable QA related experience
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