Call Centre Consultants. The ideal candidates for this positions are: school leavers/students/junior & Afrikaans Ability to work shifts The post Call Centre Consultants appeared first on freerecruit.co
Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
be responsible for managing inbound and outbound calls, directing calls to the appropriate departments
Responsibilities:
Answering and directing incoming calls in a professional manner
Taking messages and
clients via an inbound line and provide responses to general inquiries. Answer incoming calls and promptly and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated
clients via an inbound line and provide responses to general inquiries. Answer incoming calls and promptly and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated
sales. Call allocated customers daily as per call cycle Handle incoming sales or general calls Provide from internal clients or departments Assist the Call Centre Supervisor when required Assist with switchboard
sales. Call allocated customers daily as per call cycle Handle incoming sales or general calls Provide from internal clients or departments Assist the Call Centre Supervisor when required Assist with switchboard
Administration NQF 2/Generic Management NQF3/Contact Centre NQF 2 - Learnership for Individuals with Disabilities Administration NQF2/Generic Management NQF3/ Contact Centre NQF2 Learnership.
by discussing client requirements either via call centre or over e-mail advising on suitable options in