theclient will be assisted remotely via video and voice calls, with the Hearing Experttroubleshooting issues with experience would be advantageous: ● Working in a call centre or in sales ● CRM system (Salesforce in particular) particular) experience ● Ease of use with video calling ● Cold Calling experience Other: ● Working hours from for follow-ups and support calls to clients. ● Conduct client check-in calls and follow-up surveys. ● Interpret other client relationship managers in the Contact Centre to ensure client satisfaction. ● Maintain the ticketing
theclient will be assisted remotely via video and voice calls, with the Hearing Experttroubleshooting issues with experience would be advantageous: ● Working in a call centre or in sales ● CRM system (Salesforce in particular) particular) experience ● Ease of use with video calling ● Cold Calling experience Other: ● Working hours from for follow-ups and support calls to clients. ● Conduct client check-in calls and follow-up surveys. ● Interpret other client relationship managers in the Contact Centre to ensure client satisfaction. ● Maintain the ticketing
effective call centre service in order to achieve member satisfaction. To deliver an effective call centre cases Telephone Etiquette. Answering telephone calls in a way that achieves member satisfaction Risk Customar Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction
to work with all employees and clients. The receptionist is to attend to visitors and deal with inquiries or via telephone Accurate transferring of phone calls in a timely and polite manner Provide solutions reception desk Clearly determine the purpose of the call Switchboard, and change message recordings Monitor
to work with all employees and clients. The receptionist is to attend to visitors and deal with inquiries or via telephone Accurate transferring of phone calls in a timely and polite manner Provide solutions reception desk Clearly determine the purpose of the call Switchboard, and change message recordings Monitor
role.
- Must have previous experience in call centre sales and campaign management.
Minimum
and/or long-term insurance sales, preferably in a call centre environment, is essential. This includes a strong
executing, and optimizing sales campaigns within a call centre setting is valuable. This includes setting campaign
a fast-paced high call centre environment. Duties: Make outbound calls/inbound calls to engage with existing application as unsuccessful For any enquiries, please call 012 346 1950 R15 000 pm plus commission
a fast-paced high call centre environment. Duties: Make outbound calls/inbound calls to engage with existing application as unsuccessful For any enquiries, please call 012 346 1950 R15 000 pm plus commission
3 Years' of experience as a Retentions Agent Call centre experience Skills and Attributes: Excellent communication environment Key Responsibilities: Make outbound calls/inbound calls to engage with existing customers to retain
of experience as a Retentions Agent