hundreds of internet connections, thousands of phone types, tens of thousands of routers and switches for our South African customers. This can be by phone, chat or e-mail. We're looking for a customer service troubleshooting tech issues. Think configuring VoIP phones , making changes on the customers cloud-based PBX ensuring a smooth number porting experience. All support is remote with no site visits required but it could could be required in extreme cases. VoIP experience is essential for this position. For your on-the-job training
support their client remotely as well as onsite when required. Their team is very technical, and you will have DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the design, and project planning. REQUIREMENTS: Skills and experience required (3 years' plus Experience): with Policies, Procedures, Training, Compliance requirements. Desirable Certifications/ Skill / Experience: and excellent customer facing, communications and phone skills. Be commercial and show a keenness to understand
support our clients remotely as well as onsite when required. Our team is very technical, and you will have role Provide 1st to 3rdline support via email, phone, and remote support to our client's based in the design, and project planning. Skills and experience required (3 years' plus Experience) Microsoft Windows 7 with Policies, Procedures, Training, Compliance requirements. Remote Support Desirable Certifications/ Skill preferred but not essential Other skills and requirements. A great attitude Ambitious Excellent trouble
and troubleshooting assistance to customers via phone and email Investigate and resolve complex technical issues Role Requirements: Minimum required certifications: CCNA/MTCRE/JNCIA Minimum required experience:
and troubleshooting assistance to customers via phone and email Log faults with service providers and issues Role Requirements: Minimum required certifications: CCNA/MTCNA/JNCIA Minimum required experience:
and troubleshooting assistance to customers via phone and email Log faults with service providers and issues Role Requirements: Minimum required certifications: CCNA/MTCNA/JNCIA Minimum required experience:
and troubleshooting assistance to customers via phone and email Investigate and resolve complex technical issues Role Requirements: Minimum required certifications: CCNA/MTCRE/JNCIA Minimum required experience:
educational skills Exceptional attention to detail Requirements: Technical ability to understand software solution developments & best practices Must have a positive phone demeanour Ability to work under pressure Self-management apply online if you meet the above-mentioned requirements. Please consider your application as unsuccessful
Board, in accordance with specific business requirements and IT drivers. Provide technical system support driver's license and own vehicle is required Contactable via own mobile phone Clear criminal and credit record
Board, in accordance with specific business requirements and IT drivers. Provide technical system support driver's license and own vehicle is required Contactable via own mobile phone Clear criminal and credit record