role in a 5 star hotel . Proficiency in using reservation software and booking systems/ Opera is essential incoming reservation requests via phone, email, or online booking systems. Process reservation requests appropriate room types and packages. Ensure all reservations are accurately entered into the hotel's system informed about any changes or updates to their reservations. Maximise revenue by upselling room upgrades records of reservations, cancellations, and guest preferences. Generate reports on reservation trends, occupancy
role in a 5 star hotel . Proficiency in using reservation software and booking systems/ Opera is essential incoming reservation requests via phone, email, or online booking systems. Process reservation requests appropriate room types and packages. Ensure all reservations are accurately entered into the hotel's system informed about any changes or updates to their reservations. Maximise revenue by upselling room upgrades records of reservations, cancellations, and guest preferences. Generate reports on reservation trends, occupancy
hotel.
knowledge Thorough working knowledge of the Reservation process from input to output Experience with
knowledge
Thorough working knowledge of the Reservation process from input to output
Experience