based in the UK is looking for a technical Customer Support agent to work remotely from home Roles and experience installing, configuring, and supporting customers' home automation systems (preferably Control4 considered) Proficiency configuring, installing and supporting Microsoft Office/365, Google Workspace productivity experience installing, configuring, and supporting customers' home automation systems Proficiency configuring equivalent) Proficiency configuring, installing and supporting Microsoft Office/365, Google Workspace productivity
experience installing, configuring, and supporting customers' home automation systems (preferably Control4 experience installing, configuring, and supporting customers' home automation systems Proficiency configuring equivalent) Proficiency configuring, installing and supporting Microsoft Office/365, Google Workspace productivity
client in the UK is looking for a technical Customer Support Agent to join their team remotely Roles and experience installing, configuring, and supporting customers' home automation systems Proficiency configuring equivalent) Proficiency configuring, installing and supporting Microsoft Office/365, Google Workspace productivity
who want to make a difference. We have over 50 retail shops around the country. We need people who like to others to help in our stores and make our customers feel special. There is stock control and admin Skills: You need a big smile Acceptance that our customers are most important. Able to move at speed to get
who want to make a difference. We have over 50 retail shops around the country. We need people who like to others to help in our stores and make our customers feel special. There is stock control and admin Skills: You need a big smile Acceptance that our customers are most important. Able to move at speed to get
Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Provide telephonic support to users if possible.
- Provide physical assistance
necessary.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
Ensure all customer queries are attended to and resolved within agreed SLAs.
IT Support
- Analyse
Network and Telephone Support
- Provide daily operations support and maintenance for network
experience installing, configuring, and supporting customers home automation systems
Proficiency
Proficiency configuring, installing and supporting Microsoft Office/365, Google
Workspace
experience installing, configuring, and supporting customers home automation systems (preferably Control4
experience installing, configuring, and supporting customers home automation systems
Proficiency
Proficiency configuring, installing and supporting Microsoft Office/365, Google Workspace productivity
experience installing, configuring, and supporting customers home automation systems (preferably Control4
Proficiency configuring, installing and supporting Microsoft Office/365,
Google Workspace
experience installing, configuring, and supporting customers home automation systems
Proficiency
Proficiency configuring, installing and supporting Microsoft Office/365, Google Workspace productivity
Innovators? We are looking to hire a dynamic Support Engineer who will play a critical role and effective technical support to address customer needs and maintain customer satisfaction.
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What
Your expertise:<