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JOB TITLE: Retentions Consultant
AREA: Pretoria East
INDUSTRY:
Client is seeking a dedicated Retentions Consultant to join their retentions team, focusing on retaining
retain new and existing business and ensure high retention rates.
Reference: PTA022799-DCH-1 RETENTIONS CONSULTANT Pretoria East Market related must have FAIS, RE5, Class related field is a plus 3 Years' of experience as a Retentions Agent Call centre experience Skills and Attributes: results-driven mindset, with a focus on achieving retention targets Ability to work effectively in a fast-paced retain new and existing business and ensure high retention rates Understand and effectively communicate BetterSure's customer interactions, sales activities, and retention-related information in the CRM system Collaborate
retain new and existing business and ensure high retention rates. • Understand and effectively communicate customer interactions, sales activities, and retention-related information in the CRM system. • Collaborate identify opportunities for improving sales and retention strategies, sharing best practices and customer customer service skills. • Meet or exceed assigned retention and collections targets, while maintaining high
retain new and existing business and ensure high retention rates.
- Understand and effectively
customer interactions, sales activities, and retention-related information in the CRM system.
-
identify opportunities for improving sales and retention strategies, sharing best practices and customer
service skills.
- Meet or exceed assigned retention and collections targets, while maintaining high
retain new and existing business and ensure high retention rates. • Understand and effectively communicate customer interactions, sales activities, and retention-related information in the CRM system. • Collaborate identify opportunities for improving sales and retention strategies, sharing best practices and customer customer service skills. • Meet or exceed assigned retention and collections targets, while maintaining high
as supporting general Member satisfaction and retention.
Key Perfprmance Areas include:
liver superior member service Experience and Competenci
client satisfaction thereby maintaining client retention ratios. The CRC is ultimately responsible for client relationship strategies for sales and retention Development of client satisfaction strategies
client satisfaction thereby maintaining client retention ratios. The CRC is ultimately responsible for client relationship strategies for sales and retention Development of client satisfaction strategies
attraction of new customers, maintenance and retention of existing customers. AREAS OF RESPONSIBILTY