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Senior Account Manager Jobs in South Africa

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Operations Manager Umhlanga

 CareerboxUmhlanga Rocks

with clients Experience in leading and developing managers Strong track record of consistent performance honesty, integrity and mentoring across the team. Accountable for the delivery of the client KPI delivery, improving results through performance management and coaching whilst creating an operating environment at a management level within a Call Centre of a large operation 4-5 years experienced in managing large communication skills 2 years' experience as a Operations Manager in a call centre environment Market Related


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Manager Travel Umhlanga

 CareerboxUmhlanga Rocks

This is a Manager position that is a leader-manager role that requires the candidate to train, design Process, system and soft skills). The Role of the manager is expected to also be a change agent and a knowledge requirements of improving Customer Experience Manage multiple accounts from various industries. Clients could international. Liaise with Operations Managers and Sr. Managers for all the accounts to implement training plan plan. Operates as an account manager for the call center's Operations & Quality functions to understand


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Training Manager - Bpo Usa Hours - Travel

 CareerboxUmhlanga Rocks

This is a Manager position that is a leader-manager role that requires the candidate to train, design Process, system and soft skills). The Role of the manager is expected to also be a change agent and a knowledge requirements of improving Customer Experience Manage multiple accounts from various industries. Clients could international. Liaise with Operations Managers and Sr. Managers for all the accounts to implement training plan plan. Operates as an account manager for the call center's Operations & Quality functions to understand


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Health & Safety Officer Umhlanga

 CareerboxUmhlanga Rocks

for all employees. Client and or stakeholder management Ensuring that the workplace has an adequate supply documentations and information is handed in to the OHS Manager to be added into the master safety file. Continuously information in duplicated and sent through to the OHS Manager. Conducting fire drills. Maintaining accurate administrative workplace safety and health committees Mentor and manage direct reports: SHE Reps, Fire Marshalls and First and coaching Stimulates and motivates Mentor and manage direct reports: SHE Reps, Fire Marshalls and First


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Sales Team Leader Newlands

 CareerboxNewlands

and mentoring staff across various levels of seniority • Inspiring team members to provide market leading year experience in a team manager / leadership capacity and capable of managing a team of 10/12 staff at processes and best practices. Should be a people manager who can inspire people to succeed in sales service


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Sales Team Leader - Usa Hours

 CareerboxNewlands

and mentoring staff across various levels of seniority • Inspiring team members to provide market leading year experience in a team manager / leadership capacity and capable of managing a team of 10/12 staff at processes and best practices. Should be a people manager who can inspire people to succeed in sales service


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Product Trainer Umhlanga

 CareerboxSouth Africa

requirements Multi skill into different campaigns and accounts required to be delivered from various industries variance is less than 5% Support Projects/BQ Management/Campaign Launches, Upskills, Refreshers Take for relevant campaigns Coordinate with Gradbay Manager to help transition agent from Training to Gradbay own Trainees on observed Knowledge and Skill gaps Manage Attrition within Training groups with regular one Suggest improvements to Training Manager, Content Designer and Gradbay Managers towards Continuous Improvement


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Product Trainer Market Related

 CareerboxSouth Africa

requirements Multi skill into different campaigns and accounts required to be delivered from various industries variance is less than 5% Support Projects/BQ Management/Campaign Launches, Upskills, Refreshers Take for relevant campaigns Coordinate with Gradbay Manager to help transition agent from Training to Gradbay own Trainees on observed Knowledge and Skill gaps Manage Attrition within Training groups with regular one Suggest improvements to Training Manager, Content Designer and Gradbay Managers towards Continuous Improvement


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Team Leader Cape Town

 CareerboxCape Town Region

and efficient service to our clients leading, managing, developing and motivating a team of call centre Provide input into team awards and implement and manage incentive budgets Monitor and plan weekly team on a monthly basis and monitor adherence thereto Manage physical resources and tools of trade eg seating and procedures are referred to the Operations Manager • Any decision made must be consistent for all typically 1 week to 1 month Size Team Leaders typically manage a team of 12 Agents and operate within a team of


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Uk Team Leader Market Related

 CareerboxSouth Africa

tactical and strategic level, by leading, performance managing, developing, and motivating agents. Competencies processes and best practices. Should be a people manager who can inspire people to succeed in the industry interruption is common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate (MS


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