checks with all relevant stakeholders (Service Delivery Managers, Account Managers, etc.) • Be available
Service Delivery Manager – Operations The individual must play a critical role in ensuring the alignment consistency and quality in service delivery. 1. Customer Relationship Management (CRM): Understanding CRM ensure minimal impact on service delivery. Solution creating and crisis management skills. 9. Financial Acumen:
Our client is seeking a dynamic Facilities Manager to oversee the maintenance and enhancement of their retail environments. This role is pivotal in ensuring that the properties under management are operating at peak efficiency, safety, and comfort for tenants and visitors alike. Responsibilities: -
and client end-users in support of the Service Delivery Manager. Confirm call resolution with End User
departments to ensure efficient service delivery. • Consistently manage own priorities to achieve all deliverables
A leading logistics company in Cape Town is urgently seeking the expertise of an experienced Freight Forwarder to join their team. The successful incumbent for this position will be responsible for: Manage full delivery of service to the client including service delivery of internal services. Client
working relationship in support of the Service Delivery Manager. • Client support. • End-users support
practical experience as an IT Manager or Service Delivery Manager 5-7 years of experience managing teams
individual Ensure optimal Client Service Delivery People Management and experience in managing a team
individual Ensure optimal Client Service Delivery People Management and experience in managing a team