Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital role experience working in Customer Service.
Reporting To: General Manager Role: Pest Control Service Manager Employment Contract: Permanent Main purpose relationships. Ensure that all customers are serviced on time by managing the service team to achieve & exceed
Role Overview As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative cu
Role Overview As the Customer Experience (CX) Team Lead within our outsourcing team, you will play a crucial role in defining and enhancing the support experience for our clients. This position is designed for a results-driven leader passionate about driving excellence and implementing innovative cu
for a friendly and customer service-oriented client relationship manager to foster positive relationships analyzing feedback to make our services more enjoyable. Client relationship manager who has an office automation
implement more efficient ways of providing service. Manage and oversee Cost Control Division Duties: · Extend and enhance the panel of service providers. · Negotiate and manage rates/outcomes with service providers problems with Service Providers · Ensure monthly KPI's are tracked and reported on. · Manage the onboarding service provider services within the company's business environment Ability to manage own time. Excellent
implement more efficient ways of providing service. Manage and oversee Cost Control Division Duties: · Extend and enhance the panel of service providers. · Negotiate and manage rates/outcomes with service providers problems with Service Providers · Ensure monthly KPI's are tracked and reported on. · Manage the onboarding service provider services within the company's business environment Ability to manage own time. Excellent
Performance Areas: •Assist Customer Services and Key Account Manager’s with efficient shipment movement •Create status report for Customer Service or Key Account Managers •Assist with resolution of Debtors Debtors queries •Ensure clients, Customer Service, Key Account Managers are updated with regards to daily shipment Customer Service or Key Account Managers of deviations •Report directly to the Client Services Manager The
and enhance the panel of service providers.
· Negotiate and manage rates/outcomes with service
problems with Service Providers
· Ensure monthly KPIs are tracked and reported on.
· Manage the onboarding
service provider services within the companys business environment
field. Proficiency in Microsoft Office and service management software. Experience from Engineering, Construction