infrastructure and rack mounted hardware Understanding of Service Level Agreements TECHNICAL / LEGAL CERTIFICATION criminal record Medical clearance to work in plant environment Ability to work productively with minimal supervision supervision Good communication and customer service skills Exceptional Troubleshooting skills Key Performance Maintenance of wired and wireless LAN Deliver customer service - Communicate, dress, and display positive attitude
maintain and manage various VOIP networks and services for customers • To achieve high standard of customer technologies to enhance the service offering of the network managed services • To deploy and plan technology own and ensure successful ongoing delivery of services after project completion • To take accountability delivery of major projects • To develop co-operative working across functional boundaries • To design, implement and troubleshoot large voice related product and service solutions in internal and external consulting roles
procedures Conduct mini risk assessment in own area of work and within span of control prior to every task performed