Manage and mentor staff through performance and development processes. Critical Requirements: Qualifications Competitive salary and benefits package. Career development and growth opportunities. Collaborative and supportive
business objectives. Collaborate with stakeholders to develop and implement comprehensive training programs, evaluate and improve Contact Centre operations by developing new policies, conducting audits, and implementing
integration solutions Approve the request for and development of all Integration Service objects with a view of implemented standards and reuse of already developed objects. Participate in the requirement gathering