REQUIREMENTS: Matric / Grade 12 1 - 2 years' Banking experience 1 - 2 Years' ticket management experience queries in a timeous manner. Meeting the set standards and adhere to the SLA's. Liaise with resolver resolution of customer queries. Adhere to set customer standards. Communicating with both internal and external
li>Matric / Grade 12
the future of banking? If you thrive in a dynamic environment, our client in the banking industry is looking operational and tactical development initiatives of the Bank. It is essential to execute and implement application programs and projects in accordance with the Bank's standards, policies, procedures, governance guidelines that arise. Join us and help shape the future of banking with your expertise 12-month contract 5-7 years'
the future of banking? If you thrive in a dynamic environment, our client in the banking industry is looking operational and tactical development initiatives of the Bank. It is essential to execute and implement application programs and projects in accordance with the Bank's standards, policies, procedures, governance guidelines that arise. Join us and help shape the future of banking with your expertise 12-month contract<
Critical Competencies: Strong knowledge of business banking products, services, and industry trends Ability design and develop user interfaces for business banking applications Proactive attitude and ability to environment Proficiency in Microsoft Office Suite and banking software applications Knowledge of regulatory compliance compliance requirements related to business banking operations Business acumen Report writing
Critical Competencies: Strong knowledge of business banking products, services, and industry trends Ability design and develop user interfaces for business banking applications Proactive attitude and ability to environment Proficiency in Microsoft Office Suite and banking software applications Knowledge of regulatory compliance compliance requirements related to business banking operations Business acumen Report writing
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target
experience at an insurance product development in banking bank, telco, or other relevant digital business Strong
with a focus on UI/UX design, preferably in the banking or financial services industry. Critical Competencies: design and develop user interfaces for business banking applications Strong understanding of responsive
/>- Interaction with clients through meetings, calls, and emails
- Troubleshoot system issues and
through configuration and resolve Production Support calls