Technician, you will be responsible for providing technical support and troubleshooting assistance to users. This smooth operation of our clients' IT systems. Technical Support and Troubleshooting skills Experience with
Technician will be responsible for providing technical support, troubleshooting, monitoring network operations (NOC) Network Administration skills Strong technical support skills Ability to troubleshoot and resolve
you will play a crucial role in providing technical support and assistance to clients using our Integrated Key Responsibilities: – Provide first-line technical support to clients via phone, email, or helpdesk ticketing Technology, or equivalent. – Proven experience in technical support, helpdesk operations, or IT customer service
must have also have gained experience in a technical support role whereby you have a proven track record
capturing on database and meeting deadlines Technical support in the Assembly area Assist with relevant
standards are maintained
service outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve
standby hours. RESPONSIBILITIES: Provide technical support to in person, telephone and email requests hardware, software and associated peripherals. Technical support includes software troubleshooting, hardware
systems and components. They will also provide technical support to our engineering team and work on various
techniques and technologies.