Provide Level I and Level II troubleshooting support assistance for our South African and global customer base. Assisting clients with technical queries on site, remotely or telephonically Maintenance as per maintenance checklist for allocated clients, on site or remotely Preparation
Tasks and responsibilities include: Provide pre-sales technical assistance, install and configure the company's equipment in client offices, and follow-up with support as required. Install, maintain and troubleshoot Windows PCs, Apple Mac and smartphones hardware, operating systems, applications. As
PLEASE NOTE THAT THIS IS AN ONSITE POSITION AT OUR CLIENTS' OFFICES IN SOMERSET WEST, WESTERN CAPE. The Support Engineer plays a critical role in the operational success and customer satisfaction of the organization. This position requires a unique blend of technical skills, customer service aptitud
currently looking for an experienced Technical Sales Support Engineer to join their team of professionals
provide a professional onsite technical support and field engineering service, by proactively identifying
Foundation Proven work experience as a technical support engineer Knowledge of computer hardware and networking
professional third-line onsite technical support and field engineering service to clients, by proactively
professional third-line onsite technical support and field engineering service to clients, by proactively
repeat business. ENVIRONMENT: A strong technical Support Engineer is sought to complement the growing ATM
Senior SD Wan Network Engineer required. You will be responsible for the validation of the service integrity of the deployed and supported networks. This will include the validation of the report integrity for customer interaction. The role requires close interaction with the deployment and support